Thank you for shopping with trachtenflair. This Shipping Policy outlines how and when your order will be processed and delivered.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
You will receive another notification when your order has been shipped.
2. Shipping Times and Rates
Shipping rates are calculated at checkout and depend on your location and selected shipping method.
| Region | Estimated Delivery Time |
| Domestic | 2–5 business days |
| Europe (EU) | 3–7 business days |
| International | 7–14 business days |
Note: Delivery times are estimates and may vary due to external factors beyond our control (e.g., customs delays, carrier issues, holidays).
3. Free Shipping
We offer free standard shipping on orders over $299.
4. Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with a tracking number and link to track your package.
5. Customs, Duties & Taxes
For international orders, trachtenflair is not responsible for any customs fees, import duties, or taxes that may apply. These charges are the responsibility of the recipient and vary by country.
Please check with your local customs office for more information before placing an international order.
6. Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us within 7 days of the estimated delivery date at [email protected]. We will assist you in resolving the issue with the carrier.
7. Address Accuracy
Please ensure that your shipping address is complete and accurate. We are not responsible for delays or lost shipments due to incorrect or incomplete address information.
8. Undeliverable Packages
If a package is returned to us due to being undeliverable (e.g., incorrect address, unclaimed at customs), we will contact you to arrange reshipment. Additional shipping fees may apply.
9. Contact Us
If you have any questions or concerns about your order or our shipping policy, feel free to contact us at:
[email protected]